Shipping policy
Shipping Policy
We currently ship orders within the United Kingdom only.
Processing and Dispatch Times
Products held in stock are normally processed and dispatched within 1–2 working days.
Print-on-demand products require a production lead time before dispatch and are normally dispatched within 3–5 working days.
Orders are processed Monday to Friday, excluding bank holidays. Orders placed during weekends or bank holidays will normally begin processing on the next working day.
During busy periods, production or processing may take slightly longer.
UK Delivery
Available delivery methods, estimated delivery times and delivery costs are shown at checkout.
Delivery times shown at checkout are estimates and begin after the order has been dispatched.
Delivery times may vary depending on the delivery service, customer location, courier performance, busy periods, weather conditions or circumstances outside our control.
Unless a guaranteed delivery service is specifically offered and selected, delivery dates are not guaranteed.
Orders Containing Different Product Types
If an order contains both stocked and print-on-demand products, the items may be dispatched separately.
Shipping Costs
Shipping costs are calculated and shown at checkout before you complete your order.
We may offer free shipping, promotional shipping rates or upgraded delivery options from time to time.
Delivery Address
Please ensure that your delivery address is correct and complete before placing your order.
Contact us as soon as possible if you notice an error. We cannot guarantee that an address can be changed after an order has entered production or been dispatched.
Delayed or Missing Orders
If your order has not arrived within the estimated delivery window, contact us at support@albionlion.co.uk and include your order number.
We will investigate the delivery status and advise you on the next steps.
Damaged or Incorrect Orders
If your order arrives damaged or contains an incorrect item, contact us as soon as possible at support@albionlion.co.uk.
Please include your order number and clear photographs of the issue.
Contact
For shipping questions, contact: